Terms and conditions
Please read our terms and conditions.
Forms
Click on a form to begin downloading. All forms are fillable and can be completed digitally then sent to sales@nutandboltfactory.com.au.
If you have any trouble viewing or downloading a form please get in touch.
Return policy
- All returns must be made within 14 days of receipt of goods.
- All items originally supplied in manufacturers/distributors boxes, must be returned in their original packaging.
- Return of goods will not be accepted without authorization.
- Returned goods must be accompanied by a credit request (P.T.O.) indicating Order number, Invoice number and the reason for return.
- Credits will only be issued on receipt of goods in a satisfactory condition.
- Goods returned through incorrect ordering will be credited less a 15% handling charge and initial forwarding freight costs and return costs will be to the customer account.
- Goods specially purchased or manufactured to meet customer requirements, goods in any way re-worked/painted or goods damaged by the customer will not be accepted for credit.
For return/credit enquiries, please contact the sales department at the branch where the goods were purchased.